Help Center
Partners Health Plan
The following list provides contact information for helpful resources for PHP FIDA-IDD Plan Participants.

Participant Services
1-855-747-5483 or TTY/TDD: 711
Participant Ombudsman
NY Relay
7-1-1 ; 1-800-662-1220
(for out of state)
Nurse Advice Line
Call 1-855-769-2507
Telemedicine – Urgent Care
Use the StationMD mobile application or call 1-877-782-8637
Pharmacy Participant Services (MedImpact)
1-888-648-6759
Transportation (Ride Health)
Book a Trip with Ride Health 1-844-982-3194
Vision Services (NVA)
1-877-865-7925
Dental Services (DentaQuest)
1-833-493-0576
Durable Medical Equipment (DME)
Email
Grievances & Appeals
1-855-747-5483 or TTY/TDD: 711
Fax: 1-# 1-844-566-8296
Fraud and Abuse Hotline
1-855-747-0013
Medicare
1-800-MEDICARE or
1-800-633-4227
TTY: 1-877-486-2048
NY Health Insurance Information
1-800-701-0501
NY Quality Improvement Organization (Livanta)
LIVANTAQIO.COM/EN
1-866-815-5540
TTY: 1-866-868-2289
New York Medicaid Choice
1-844-343-2433
TTY: 1-888-329-1541
How can we assist you?
Contact Partners Health Plan for current member assistance, to learn more about becomming a PHP member, or for general quesitons and inquiries.