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Member Resources & Support

Member Portal

The Participant Portals allow authorized users to access personal information about their care and treatment. Log in to the appropriate Member Portal below and view the portal documentation for assistance.

Medisked Member Portal

Log in to the Medisked Member Portal for Life Plan, care coordination information, IDT meeting sign-off, and more.

You are now leaving Partners Health Plan

Partners Health Plan provides links to web sites of other organizations in order to provide visitors with certain information. A link does not constitute an endorsement of content, viewpoint, policies, products or services of that web site. Once you link to another web site not maintained by Partners Health Plan, you are subject to the terms and conditions of that web site, including but not limited to its privacy policy.

You will be redirected to
Login (medisked.net)
Click the link above to continue or click outside of the box to CANCEL
Medisked Portal Instructions

HealthSmart Member Portal

Log in to the HealthSmart Member Portal for claim searches, eligibility information, copy of participant ID card, and other benefit information.

You are now leaving Partners Health Plan

Partners Health Plan provides links to web sites of other organizations in order to provide visitors with certain information. A link does not constitute an endorsement of content, viewpoint, policies, products or services of that web site. Once you link to another web site not maintained by Partners Health Plan, you are subject to the terms and conditions of that web site, including but not limited to its privacy policy.

You will be redirected to
https://php.healthsmart.com/login.aspx
Click the link above to continue or click outside of the box to CANCEL
HealthSmart Portal Instructions

MedImpact Member Portal

Log in to the MedImpact Member Portal for up-to-date information on your pharmacy benefits or to manage your pharmacy benefits online.

You are now leaving Partners Health Plan

Partners Health Plan provides links to web sites of other organizations in order to provide visitors with certain information. A link does not constitute an endorsement of content, viewpoint, policies, products or services of that web site. Once you link to another web site not maintained by Partners Health Plan, you are subject to the terms and conditions of that web site, including but not limited to its privacy policy.

You will be redirected to
For members. | MedImpact
Click the link above to continue or click outside of the box to CANCEL
MedImpact Portal Instructions

How can we assist you?

Contact Partners Health Plan for current member assistance, to learn more about becoming a PHP member, or for general questions and inquiries.

Contact Us

Contact Us
  • Partners Health Plan
  • 2500 Halsey Street
    Bronx, NY 10461
  • (855) PHP-LIVE or (855) 747-5483
  • TTY:711
  • 8am-8pm, 7 days a week

Follow us


855-747-5483 | TTY/TDD:711
Partners Health Plan is a managed care plan that contracts with Medicare and the New York State Department of Health (Medicaid) to provide benefits to Participants through the Fully Integrated Duals Advantage for Individuals with Intellectual and Developmental Disabilities (FIDA-IDD) Demonstration.

H9869_PHPWeb_Approved

The State of New York has created a Participant Ombudsman Program called the Independent Consumer Advocacy Network (ICAN) to provide participants free, confidential assistance on any services offered by Partners Health Plan. ICAN may be reached toll-free at 1-844-614-8800 (TTY users call 711, then follow the prompts to dial 844-614-8800) or online at icannys.org.

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