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Plan Benefits

Transportation Services

Transportation, when you need it, where you need it, is provided at no cost to PHP Care Complete FIDA-IDD Plan members.

How can you enjoy Transportation services? This program is for PHP Care Complete FIDA-IDD Plan members. Members can contact their care team for more information.

Transportation Services

Do you want to live more independently? Partners Health Plan's transportation services will get you where you need to go!

Transportation, when you need it, where you need it, is provided at no cost to PHP Care Complete FIDA-IDD Plan members. 

Contact Ride Health at 1-844-982-3194 to
book a trip or to learn more about your transportation benefits as a PHP FIDA-IDD Plan Member!

Not a member? If you have questions or would like to learn more about the PHP Care Complete FIDA-IDD (Medicare – Medicaid Plan) plan and if its right for you, use the form below, connect with our outreach team, or call 855-747-5483 and TTY users call 711, 8 AM to 8 PM, seven days a week. The call is free.

For more information about enrolling in the
PHP Care Complete FIDA-IDD Plan:

Contact us!

Complete the form below to connect with a Partners Health Plan Outreach Associate to learn more about PHP FIDA-IDD Plan benefits and enrollment procedures or to request informational materials. 

I prefer to be contacted by: *

Connect with our outreach team!

You can reach out to one of our NYS licensed Outreach Associates to schedule a one on one education session at your convenience.

Meet the PHP Outreach Team

Are you ready to enroll in PHP Care Complete FIDA-IDD Plan?

To enroll, visit or call NY Medicaid Choice at 1-844-343-2433 (TTY: 1-888-329-1541), Monday through Friday, 8:30 AM to 8:00 PM, and Saturday, 10:00 AM to 6:00 PM.

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New In 2023!

We listened to feedback from our members and are excited
to announce Partners Health Plan’s new non-emergency transportation vendor, Ride Health. 

Contact Ride Health at 1-844-982-3194 to
book a trip or to learn more about your transportation benefits as a PHP FIDA-IDD Plan Member!

Not a PHP Member?  Learn more!

Contact Us
  • Partners Health Plan
  • 2500 Halsey Street
    Bronx, NY 10461
  • (855) PHP-LIVE or (855) 747-5483
  • TTY:711
  • 8am-8pm, 7 days a week

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855-747-5483 | TTY/TDD:711
Partners Health Plan is a managed care plan that contracts with Medicare and the New York State Department of Health (Medicaid) to provide benefits to Participants through the Fully Integrated Duals Advantage for Individuals with Intellectual and Developmental Disabilities (FIDA-IDD) Demonstration.

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The State of New York has created a Participant Ombudsman Program called the Independent Consumer Advocacy Network (ICAN) to provide participants free, confidential assistance on any services offered by Partners Health Plan. ICAN may be reached toll-free at 1-844-614-8800 (TTY users call 711, then follow the prompts to dial 844-614-8800) or online at icannys.org.

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