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Self Direction

PHP's self-directed services puts you in control of living your best life.

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“Self-direction has given me more freedom and flexibility to do what I want in the community. I wouldn’t have accomplished my childhood dreams if it weren’t for self-direction. ”

Jess, PHP Member

Design the supports that are best for you to reach your goals. You decide the type of services you need and the best schedule of care for you. 

With the help of your Clinical Team Leader and your Circle of Support, you...

…choose the services and supports that best fit your needs.

…choose the staff that will provide the supports you want.

…hire, train, and supervise your staff to fit your personal needs.

Self-Direction gives you the chance to personalize your own supports and puts YOU in control.

Self-Direction is all about YOU!

You will be in control of choosing some or all of the supports that you would like to Self-Direct. These Self-Directed supports will help you:

  • Live in the home & community that you choose.
  • Participate in activities you enjoy, such as work or being a volunteer.
  • Live the life you choose.

Your Care Coordination Team can help you to learn about what services are available to you and which of them best fit your needs.


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Girl with arm around friend

How Do I Get Started?

Getting started with Self-Direction is easy!

You will work with your Clinical Team Leader and your Interdisciplinary Team (IDT) to help choose the services and supports that are most important to you and then a budget will be created.

The IDT is a group of people who support you and who are also chosen by you.

Your IDT Team could include your family and close friends, your Clinical Team Leader, a Support Broker, Staff Members who you trust and know you well.

Before getting started, take time to think about which services and supports would best fit your needs at home and in the community and how Self-Direction can be most helpful to you.

Woman with walker being assisted by her Care Manager

What is a Support Broker?

With Self-Directed Services, you are in control

With Self-Directed Services, you are in control of choosing the services that best fit your personal needs.

You also have the option of controlling the budget and how the funds are spent.

A Support Broker can help assist you to create a Self-Direction Budget depending on the services and supports that best fit your needs.

Your Support Broker can also set a plan to help you to work towards personal goals and outcomes you want to achieve in life.

Man in wheel chair smiling outside with friend

How do I know if Self-Direction is right for me?

You can choose Self-Direction with Partners Health Plan (PHP) if:

  • you are enrolled in PHP’s plan
  • eligible for Office for People With Developmental Disabilities services (OPWDD)
  • enrolled in the Home and Community Based Services (HCBS) Waiver.

Self-Direction may be the right choice for you if:

  • You want the flexibility in the services, supports, and schedule that you choose.
  • You are ready to control which services and supports best fit your needs on your own or with help.
  • You would like to take more responsibility in hiring, training, and scheduling your staff to meet your personal needs.

If you enroll in Self-Directed services and you feel it’s not a right fit for you, you can always go back to a more traditional model of support.  Contact your Care Manager to learn more about Self Direction or email This email address is being protected from spambots. You need JavaScript enabled to view it..

Not a member? If you have questions or would like to learn more about the PHP Care Complete FIDA-IDD (Medicare – Medicaid Plan) plan and if its right for you, use the form below, connect with our outreach team, or call 855-747-5483 and TTY users call 711, 8 AM to 8 PM, seven days a week. The call is free.

For more information about enrolling in the
PHP Care Complete FIDA-IDD Plan:

Contact us!

Complete the form below to connect with a Partners Health Plan Outreach Associate to learn more about PHP FIDA-IDD Plan benefits and enrollment procedures or to request informational materials. 

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Connect with our outreach team!

You can reach out to one of our NYS licensed Outreach Associates to schedule a one on one education session at your convenience.

Are you ready to enroll in PHP Care Complete FIDA-IDD Plan?

To enroll, visit or call NY Medicaid Choice at 1-844-343-2433 (TTY: 1-888-329-1541), Monday through Friday, 8:30 AM to 8:00 PM, and Saturday, 10:00 AM to 6:00 PM.

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Contact Us
  • Partners Health Plan
  • 2500 Halsey Street
    Bronx, NY 10461
  • (855) PHP-LIVE or (855) 747-5483
  • TTY:711
  • 8am-8pm, 7 days a week

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855-747-5483 | TTY/TDD:711
Partners Health Plan is a managed care plan that contracts with Medicare and the New York State Department of Health (Medicaid) to provide benefits to Participants through the Fully Integrated Duals Advantage for Individuals with Intellectual and Developmental Disabilities (FIDA-IDD) Demonstration.


The State of New York has created a Participant Ombudsman Program called the Independent Consumer Advocacy Network (ICAN) to provide participants free, confidential assistance on any services offered by Partners Health Plan. ICAN may be reached toll-free at 1-844-614-8800 (TTY users call 711, then follow the prompts to dial 844-614-8800) or online at