Actively enrolled community members are eligible to participate in this utility benefit. Members who reside in an IRA, ICF, or family care are not eligible to participate.

Before paying with your OTC card, you should contact your utility company. Utility companies may process card payments differently.

• When speaking with a utility company representative, you should let them know you are using a Benefits Mastercard® Prepaid Card that has a limited balance available. Some companies may require you to split your payment, first authorizing a transaction up to your allowance amount, and then authorizing a second transaction for the remaining balance.
  
  
• You may also use your Benefits Mastercard® Prepaid Card to help pay down your balance in advance of your payment due date.
  
  
• Some utility companies may charge a transaction fee and if so, they may ask you to pay this transaction fee with another form of payment or you may be able to use your Benefits Mastercard® Prepaid Card.
  
  
• Please contact your utility company representative to see if you can set up automatic payments with your Benefits Mastercard® Prepaid Card.

PHP is providing you with $50 per month in a separate purse on your current OTC card which can be used to help pay for utilities such as Internet, Telephone (landline or cell phone), Cable, Water, Gas, Oil, or Electric.  Your monthly benefits can roll over from month to month and must be used by December 31, 2024.  The maximum annual allowance is $600 which will be based on the month of your enrollment.

Example 1:  If you enroll on April 1, 2024, you begin to receive $50 in your utility purse which can be used during April or rolled over into May. 

Example 2: If you are already enrolled in PHP on or before January 2024, you will receive $50 in your utility purse which can be used during January or rolled over into February 2024. 

Some utility companies that may participate in this program are Verizon, AT&T, Spectrum, T Mobile, Optimum, Con Edison, National Grid, etc.  Please contact your utility company to ensure that payment can be made using your Benefits Mastercard® Prepaid Card.

Housekeeping, landscaping, pay-per-view, streaming services, trash collection, etc.

Your funds will be available in your account on the first day of each month.

No, this utility purse is for the calendar year 2024.  Although you can roll over your benefit from month to month, it must be used by December 31, 2024.

No, the utility benefit allowance will be in a separate purse from the OTC/Food purse and cannot be combined. 

No, you will use the same card that you already have for the OTC Benefit.

You can contact Nations Benefits directly at 833-639-3378 or via their web portal at PHP.NationsBenefits.com.

Yes, you must contact your utility carrier to ensure that they will take payment from the Benefits Mastercard® Prepaid Card, and you can set up payment directly with the utility company.

Yes, you can use your card to make a payment if the utility bill is in the name of a relative or caretaker. The utility bill does not have to be in your name if it is your primary residence.

No. You cannot use your card to pay for utilities that are already included in your rent/housing.

You can only pay utility bills directly to the participating utility company.

Please reach out to Nations Benefits customer service at 833-639-3378

Please contact Nations Benefits at 833-639-3378 or via their web portal at PHP.NationsBenefits.com.

No, this benefit allowance must be used to pay utilities using the Benefits Mastercard® Prepaid Card only.